Applying Facets of Work as a Source of Knowledge and Insight for Requirements Determination

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Authors: Steven Alter

Tags: 2020, facet, facets of work, systems analysis and design

This conceptual contribution explains how the idea of “facets of work” can bring more knowledge and richer, more evocative ideas to the development of system requirements in organizational settings. Focusing on facets of work potentially provides useful guidance without requiring unnecessary details, precision, and notation. A background section summarizes how this research emerged from partial overlaps between separate research efforts. Table 1 identifies 18 facets of work. Other tables look at a subset of the facets to illustrate concepts associated with specific facets, evaluation criteria, and trade-offs, sub-facets and other topics. Broad relevance of the approach was shown elsewhere by using the 18 facets to classify quotations from a case study.

Cite as:
Alter S. (2020). “Applying Facets of Work as a Source of Knowledge and Insight for Requirements Determination,” in AIS SIGSAND, Virtually in West Palm Beach, FL, United States, May 22, 2020.