Authors: Andrea Delgado, Daniel Calegari
Tags: 2015, conceptual modeling
Organizations that manage their Business Processes (BPs) poorly -or that not manage them at all- have well-known problems regarding their operation, both at the BPs and the Information Systems (IS) levels. Some of these problems are due to a vertical and functional vision of the organization, without any global BP vision. In this context, similar decentralized organizational units very often perform the same BPs sometimes in different ways. Moreover, some BPs are implicit in the IS supporting them. In this article we present an experience report of a BPM pilot project we have carried out within our university, as an initiative to improve BPs management and corresponding IS support. We started specifying a process map for management support BPs, and then we selected key BPs which where specified, modeled and implemented using BPMN 2.0 and Bonita BPMS, to shift the organization focus from traditional IS to Process Aware IS (PAIS).Read the full paper here: https://link.springer.com/chapter/10.1007/978-3-319-19237-6_4
