Conceptual models for coordinating the design of user workwith the design of information systems

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Authors: Ali Bahrami, Chris Esposito, Keith A. Butler, Ron Hebron

Tags: 2000, conceptual modeling

The design of an information system (IS) has many consequences for the work of its users. We describe a methodicalstructure that applies conceptual modeling for the iterative, coordinated design of user work and its supporting ISsoftware. Our goal for this structure is to support an e€ective, eÅcient dialog between domain experts and computingtechnologists. However, the design of work and the design of software require di€erent modeling languages, so wedescribe the requirements for conceptual modeling of work versus the software needed to support it. We also describesome techniques for relating the two types of models to support iterative design on two converging tracks, one for workand the other for its supporting software

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