Normative language approach a framework for understanding

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Authors: Bruno Schienmann, Erich Ortner

Tags: 1996, conceptual modeling

The development of information systems often presents communication problems between developers and users, because the languages used by both groups are too different. While users communicate in their ordinary language, developers make use of artificial, constructed languages (e.g. diagram languages) for the development of a specialised problem solution. However, an intensive communication between both groups is necessary, as users determine the system requirements. Furthermore, the expert knowledge of the field of application constitutes the decisive resources, which usually only users are able to contribute.This paper proposes to solve the language problem by introducing a regulated language (normative language).

Read the full paper here: https://link.springer.com/chapter/10.1007/BFb0019928