Reengineering processes in public administrations

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Authors: Silvana Castano, Valeria De Antonellis

Tags: 1995, conceptual modeling

The paper presents a methodological approach to the reengineering of work processes. Reengineering in the Public Administration domain is considered, and tools to support the analysis, classification and composition of processes are presented. In particular, the organization of a library of process specifications is described.

Read the full paper here: https://link.springer.com/chapter/10.1007/BFb0020540