Authors: Eric Yu, Mohammad Hossein Danesh
Tags: 2018, conceptual modeling
The notion of capability is used by practitioners and researchers alike to enable better understanding of business trajectories and the role of IT in achieving them. Building on the origins of the concept from strategic management, this paper lays out the requirements for capturing enterprise-specific and social characteristics of capabilities. The paper proposes adoption of a goal-driven agent-oriented modeling approach to satisfy the requirements. The ability of such an approach to explicate social and technical design alternatives and enable decision making on their tradeoffs is illustrated on a BPM capability.Read the full paper here: https://link-springer-com.proxy2.hec.ca/chapter/10.1007/978-3-030-01391-2_27
