Towards an Empirically Grounded Conceptual Model for Business Process Compliance

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Authors: Martin Schultz

Tags: 2013, conceptual modeling

With the ever increasing number of legal requirements, ensuring business process compliance is a major challenge for today’s organizations. Thus, compliance management gained momentum in academia and practice in recent years. Information systems (IS) researchers focus on methods providing automated support for managing diverse compliance requirements. Thereby, compliance is approached from a rather technical perspective. Little effort has been devoted to establish a comprehensive conceptualization of compliance. In particular, previous research neglected to rigorously consider stakeholders’ perception based on empirical research. To close this gap, this paper presents an empirically grounded conceptual model for compliance in the context of business processes. Based on results of 17 expert interviews and an online survey, a conceptual model is constructed. The model takes into account the wide range of control means that are applied in organizations to assure compliance. Hence, the model contributes to reducing complexity and improving transparency of the compliance domain.

Read the full paper here: https://link.springer.com/chapter/10.1007/978-3-642-41924-9_13