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SIGSAND 2005

SIGSAND 2005 was held on April 23-24, 2005 at the College of Business, University of Cincinnati, and was chaired by Ramesh Venkataraman, Roger Chiang, and Andrew Gemino.

Exploring the Impact of Anchoring and Adjustment on Database Query Reuse

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Cognitive heuristics are basic unconscious mechanismspeople use to cope with complexity in problem solving.However, the use of heuristics has...

Teaching Systems Analysis and Design: A Comprehensive and Experiential Framework

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Typically, the Systems Analysis and Design courserequirements for departments offering a major ininformation systems are achieved by either a...

A Method to Refine and Tailor System Development Methodologies

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System development practitioners have always modifiedmethodologies in order to create a better fit for theircircumstances. This paper describes how...

Why do novices make errors in conceptual modeling of databases?

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Conceptual modeling is a very important, but difficultstep in database development. It is essential to determinewhat novices have understood...

User Requirements Verification: Evaluating the Effect of Formality in Presentation Modeling Representations

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User requirements representation is one of the importantaspects of systems analysis. Typically, informal (flowcharts) and semi-formal (ERD and DFD)...

Intelligent Agents as a Modelling Paradigm

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Intelligent agents have been used in many applicationsbecause they provide useful integrated features that arenot available in “traditional” types...

Customer Relationship Management System Development — System Thinking Approach

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This paper demonstrates a concept model of CustomerRelationship Management (CRM) based on nowadaysbusiness processing theory. The relationships in...

The Work System Method: Confronting a Void in Systems Analysis and Design

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Analysis and design methods for business professionalsare missing from the SA&D universe. Current SA&Dtechniques are for IT professionals or...

Measuring Consensus in Team Settings Doing Non-routine Knowledge Work

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Teams, especially in non-routine knowledge work settingssuch as achieving a robust and shared understanding ofthe complex problem, the creative...

Capture and Use of Knowledge: Can Knowledge Forms be Effective for Query Processing on...

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The need to capture and use knowledge of the real worldas a human would has long been recognized by...