An Evaluation of the Intuitiveness of the PGA Modeling Language Notation
The Process-Goal Alignment (PGA) modeling method is a domain-specific modeling language that aims to achieve strategic fit of the...
Visualizing Business Process Evolution
Literature in business process research has recognized that process execution adjusts dynamically to the environment, both intentionally and unintentionally....
Does Enterprise Architecture Support Customer Experience Improvement? Towards a Conceptualization in Digital Transformation Context
Customer Experience (CE) is often presented as a competitive battlefield in the new digital context. However, it is defined...
Mining BPMN Processes on GitHub for Tool Validation and Development
Today, business process designers can choose from an increasing number of analysis tools to check their process model with...
A Formal Basis for Business Model Evaluation with Linguistic Summaries
Given its essential role in understanding, explaining and structuring digital innovation, we see the increased prevalence of the business...
An Empirical Investigation of the Intuitiveness of Process Landscape Designs
Process landscapes define the scope and relationships between an organization’s business processes and are therefore essential for their management....
A Multi-concern Method for Identifying Business Services: A Situational Method Engineering Study
Business services are offerings that enable organizations to achieve their strategic objectives by making their functionality accessible to their...
Modeling Complex Business Environments for Context Aware Systems
Context awareness in complex business environments has been recognized as a major challenge for enterprise information systems. Although, the...
Towards Automating the Synthesis of Chatbots for Conversational Model Query
Conversational interfaces (also called chatbots) are being increasingly adopted in various domains such as e-commerce or customer service, as...
Conceptualizing Capability Change
Organizations are operating within dynamic environments that present changes, opportunities and threats to which they need to respond by...
