Repurposing organizational electronic documentation: Lessons from Case Management in Foster Care

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Authors: Alfred Castillo, Arturo Castellanos, Monica Chiarini Tremblay, Roman Lukyanenko

Tags: 2017, institutional theory, stylometry, systems analysis and design, text mining, unstructured data

Data collected by organizations is typically used for tactical purposes –solving a business need. In this study we show the relationship between inferential utility and institutional practices in repurposing unstructured electronic documentation. Our aim is to (1) understand the underpinnings of unstructured-data-entry formats in the data collected by an organization; and (2) study the impact unstructured-data-entry formats have in solving a task or tactical need. We study this phenomenon in the context of case management in foster care. Our findings have important implications both to theory and practice. Unstructured data accounts for more than 80% of the organizational data. Our research analyzes the implications of different unstructured data-entry formats when capturing user input.

Cite as:
Castellanos A., Castillo A., Lukyanenko R. and Tremblay M. (2017). “Repurposing organizational electronic documentation: Lessons from Case Management in Foster Care,” in AIS SIGSAND, Cincinnati, OH, United States, May 18-20, 2017.